Shipping & Returns

Shipping Policy & Returns

Shipping Options

Shipping and delivery arrangements vary depending upon size, weight, value, and destination of each piece. 

Smaller items may be shipped by UPS, Fedex, USPS, or another appropriate carrier.  Larger furniture, and architectural pieces, mirrors, and other oversized items may require professional freight or white-glove delivery.  

Shipping Costs

Shipping charges are the responsibility of the purchaser unless otherwise stated.  

For items requiring freight or white-glove delivery, we are happy to assist with obtaining a shipping quote and coordinating delivery.  Shipping charges may be invoiced separately from the purchase price.

Local Pickup

Local pickup may be available by appointment in Charlotte, North Carolina, or at one of our show locations when applicable.  

 

 

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Returns & Refunds

Returns Policy

All Sales are Final.

The Shop offers antique, vintage, and one-of-a-kind pieces that may show age, wear, repairs, variations, and other characteristics consistent with their history.  These are part of the character of the piece and are not considered defects.  

We make every effort to describe and photograph each item accurately.  Please review photographs, descriptions, dimensions, and condition information carefully before purchasing.  

If you have any questions about an item before purchase, please contact us.  

Items damaged during shipping will be handled separately and should be reported promptly upon delivery.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us promptly.